Terms and Conditions
Effective Date: [Insert Date]

Welcome to Junior Kuppanna! These Terms and Conditions govern your use of our website (https://juniorkuppanna.lk/) and the services we provide, including online ordering and delivery of food items. By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website.

1. General Information

Junior Kuppanna is an Indian food restaurant located at Colombo 04, Sri Lanka. Our website facilitates online food ordering and related services for our customers.

2. Eligibility

You must be at least 18 years old to use our website and place orders. By using the website, you confirm that you are legally capable of entering into binding contracts under Sri Lankan law.

3. Ordering Process

(a) Placing an Order

  • Orders can be placed through our website by selecting items and proceeding to checkout.
  • You are responsible for ensuring that the details provided (e.g., delivery address and contact information) are accurate.

(b) Order Confirmation

  • Once your order is placed, you will receive a confirmation email or SMS.
  • We reserve the right to accept or cancel orders due to availability, pricing errors, or other unforeseen circumstances.

(c) Payment

  • Payments can be made online using secure payment methods or via cash on delivery, as specified during checkout.
  • All prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes.

4. Delivery Policy

(a) Delivery Area

We deliver to specific areas within Colombo and surrounding regions. Delivery availability will be confirmed during the order process.

(b) Delivery Time

  • Delivery times are estimates and may vary due to factors beyond our control, such as traffic or weather conditions.
  • You agree to provide accurate delivery information and ensure someone is available to receive the order.

(c) Delivery Fees

Delivery charges, if applicable, will be displayed at checkout.

5. Cancellation and Refund Policy

(a) Order Cancellation

  • You may cancel your order before it has been prepared by contacting us promptly.
  • Orders cannot be canceled once preparation has begun.

(b) Refunds

  • Refunds will be processed for canceled orders or in case of errors on our part (e.g., incorrect items delivered).
  • Refunds will be credited to the original payment method within 7–10 business days.

(c) Non-Refundable Items

We do not provide refunds for delivered orders unless the items are damaged, incorrect, or missing.

6. User Conduct

You agree not to:

  • Use the website for illegal purposes.
  • Interfere with the website’s security features or operations.
  • Misrepresent your identity or provide false information.

We reserve the right to suspend or terminate your access to the website for violations of these Terms and Conditions.

7. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Junior Kuppanna and is protected under copyright laws. You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

To the extent permitted by law:

  • Junior Kuppanna is not liable for any indirect or consequential damages arising from the use of our website or services.
  • We are not responsible for delays, delivery failures, or issues caused by third parties.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or take responsibility for the content or practices of these external sites.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from the use of our website or services will be resolved under Sri Lankan jurisdiction.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Updates will be posted on this page with the revised date. Continued use of our website constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Junior Kuppanna
  • Address: No.20, Station Road, Colombo 04, Sri Lanka
  • Email: online@juniorkuppanna.lk
  • Phone:+94 0112 550055

Thank you for choosing Junior Kuppanna! We look forward to serving you the best Indian cuisine in Colombo.